Skip to main content

Frequently Asked Questions

Carter Creek Winery Resort & Spa has a check-in time of 4:00 p.m.
Check-out time is before 11:00 a.m.
Yes, Carter Creek's reception is staffed 24 hours a day with one of our helpful Front Desk team members. 
Yes, as a part of your daily resort amenity fee, we're happy to provide WiFi throughout most of the property.
Yes, we're happy to make accommodations with Guest Services to hold your luggage free of charge in the event your room is not ready when you arrive, or in the event you must check-out early.

Yes, we're pleased to offer our guests the option of early check-in and late check-out, however, this is based on availability. Please contact reception to inquire.

Yes, we do have a pool available on-site for Carter Creek guests, along with a hot tub.
Sometimes we may place a minimum stay requirement. This would typically be placed on a Friday or Saturday; however, both our online booking engine and a reservation agent would let you know at the time of booking.

Yes, Carter Creek Winery Resort & Spa is dog friendly. Feel free to bring your furry friend along for the fun. There is an additional fee of $75 per stay, and don't worry there is no weight limit. See our policy here.